- We will be market oriented and quality driven and manage as such.
- The policy in the organization shall be specified developed to ensure that all process steps are efficient, transparent, logic in sequence and as whole form a coherent overall business process in which errors and misunderstanding are minimized and which result in product and services meeting the defined criteria.
- Critera’ cover
- Efficient procedure in which one’s (department) output meets the next person (department) input within a set time frame.
- An open transparent business culture in which colleagues have confidence in a quality objective and the strategies as set by management and can hold each other accountable for the task within a set time frame.
- Customer demand expressed to us with respect to our service, delivery terms, communications, price and shelf-life in so far reasonable, our policy is to deriver our services within 7 days in the regions and some day in the city unless otherwise full information has been provided to the client and the client agreed otherwise.
- Criteria need to be defined unambiguous as far as possible and compliance (‘meeting the criteria’) must be supported by objective analysis.
- A quality policy furthermore implies that all employees are encouraged to recognize and identify threats to or opportunities for the organization. Employees are encouraged to propose measure to achieve improvement with regards to efficiency, productivity, customer satisfaction.
- Furthermore, these proposals should be easy reportable to management for discussion and implementation.
- Our company’s Quality policy shall be formalized in the document of the quality Management System, published in English and kept up to date in our office.
- The manual provides general section, multi-departmental procedures, specific work instructions and data forms must be known to all employees of certain levels in the organization.